To help Telstra customers check on friends and relatives affected by the earthquake, Telstra is offering free standard voice calls and texts made from personal post-paid mobiles and fixed lines to Italy from 12.01am AEST on 25 August until 11.59pm AEST on 1 September 2016.
For personal pre-paid customers, Telstra is offering a refund of the costs of your standard voice calls and SMS to Italy from 12.01am AEST on 25 August until 11.59pm AEST on 1 September 2016 (refunds will be applied by 8 September).
Please keep in mind that disruption to services may impact calls getting through.